Just a short note to thank you and your staff for such a smooth and easy process today in reserving a room for the 2021 Boston Marathon. I know you all get grief when things don't go as we runners want, however, I think we forget to thank you when things go well. So thanks so much. It was fast and easy.
Thank you for all you have done to schedule and then reschedule the VIP Tour. While as runners all we had to do was keep going right, left, right, left a zillion times, I can only imagine all you and your team had to do to scramble to make changes. And then to have it cancelled must be exhausting to say the least. I look forward to doing a marathon with your company at a future date.Thanks for everything.
I wanted to send a note to acknowledge the outstanding communication, action and response from Allyson Johnson with the postponement of the Boston Marathon. These unprecedented times, and her commitment to customer satisfaction has been outstanding and I thank you!
I have always booked my room through Marathon Tours for Boston. Next year will be my 4th straight year running the marathon.
The hotel that I booked on-line (Sheraton Boston) was only available starting Friday night before the marathon, but I was planning to arrive on Thursday. I called Marathon Tours to see if they could add Thursday night to my reservation, and Allyson was able to do that after working with the hotel. Thank you!
Really nice and smooth experience when booking on marathon tours' website. Also easy and fast to make changes when I wanted to add one more night to my booking.
Really simple process. I booked for Boston 2014 using Marathon Tours, so I was happy to be able to do so again.
As usual, the entire team was at our service and made the whole planning stage of this trip a breeze.
It was very well run. I felt like I was taken care of. Everyone was so nice and supportive. First time using marathon tours will definitely use again!
This was my first Boston Marathon, and being in this package made the logistics of getting to the race, and knowing all of the details of the race seamless. I'm so glad that I got this package.