Nicole joined us in 2011 with eight years of professional experience in international and domestic group travel and flight management. From middle school age, she has had the travel bug and loved being on the road and exploring new places. With a year abroad and sometimes intentionally getting lost on a quaint cobblestone pathway in Belgium or Germany, it was the true history and beauty that struck a chord within her that keeps her travel passion still alive. Nicole currently manages marathon trips to Reykjavik, Berlin, Easter Island, Marine Corps, and Tokyo.
Stephanie and Nicole were great trip managers. They didn't hesitate to answer questions and were extremely knowledgeable about the event, race and Athens. Anytime someone gets an opportunity to do an experience with marathon tours, they will be in good hands if they are their trip managers.
Stephanie and Nicole are amazing providing information and making sure we are having a good time ! They are very kind and helpful. They definitely make our tours experience unforgettable! I will take any tour with them !
Jennifer and Nicole were excellent and did everything they could to keep us together, informed and where we needed to be so we could concentrate on enjoying our trip.
Nichole and Jennifer did an outstanding job taking care of all guests. Nichole and Jennifer provided the highest level of customer service and I am glad I had the opportunity to meet them both. Thank you for making my first Marathon Tours Trip unique and special.
Thank you, thank you, Nicole, and the entire staff of Marathon Tours. The trip to Berlin was so well organized and every detail was well planned. From the welcome night, the tour of Berlin, the transport to the Expo, transport to the fun run, the pasta dinner and the post-race party, the organization was superb. I thoroughly enjoyed the race and your hospitality was excellent. I am still on a “high” and I look forward to another race with Marathon Tours. Please thank everyone at marathon Tours. I really appreciated all your efforts.
I thought that Nicole and Jeff and the the entire Tokyo Marathon group did an excellent job in sending out an email and asking athletes for their questions on the trip and addressing it in the Conference call, and further following it up with an email so that everyone that missed the opportunity to participate that day and time still had the ability to benefit from it. It was very proactive and forward thinking. Kudos to you wonderful people!
Nicole's amazing! She goes the extra mile in responsiveness and making sure everyone has an enjoyable experience! And thank you Jeff for going above & beyond! Truly grateful for always an amazing experience and seeking ways to improve! Awesome just to relax. Loved all the stops, so breathtaking! And Culture Night was a huge bonus! Cannot say I would take anything out. Overall the perfect experience, and already thinking ahead to my next Marathon Tours endeavor.
100% reason I did my first trip with Marathon Tours was Nicole. I simply sent an email that I was interested to learn more and within 24 hours I had an email and a voicemail. I make decisions and choose so much in my life based on first impressions! So glad my first impression of Marathon Tours was based Nicole's customer service and grateful the rest of the pre-trip and trip itself lived up to that first impression!
Loved the tour activities: shrine & temples, tea ceremony, drumming ceremony, etc.
Meals were varied, interesting and so good!! Loved the bullet train. Thanks Nicole for getting us all
there and on time! A stressful day, but well done. The shuttle to the airport at the conclusion of the
tour was awesome, and so appreciated. Nicole told us to trust her...it will all work well, and it really
Communication with the Marathon Tours and Travel staff was excellent. Nicole was very
responsive, and incredibly helpful. Her emails with trip details were thorough and easy to
understand. I was nervous about traveling to a country that I didn't speak the language, but felt
much better with all of the detailed information that was provided.
This is my second trip with Marathon Tours and it won't be the last one. Nicole is great with all the
pre-race communication and gets back to me almost immediately to answer any questions I have.
The staff during the trip is wonderful, everyone is so personable - I am so appreciative of all the
planning, the tours, their knowledge of the destination and the race.
The tour guides were informative, professional and fun. They did just the right amount of talking and not-talking, allowing for the occasional cat-nap. Nicole and Jeff were awesome. The after-race pizza party was superb! Loved hearing about the 7 continent runners. Both beer and pizza were delicious. Great, positive, runner-vibes were flowing around the room. Good fun
I was amazed on how well the whole Marathon Tours package was delivered. Very professional folks, very timely communication.....this was all new to me and it went extremely smooth!!! As a matter of fact, we are now looking at Tokyo and reaching out to fabulous Nicole for help!! Woohoo!!
I was so appreciative and impressed with Jeff and Nicole because they helped me up to the end. I was a bit confused at the airport and they still helped me and did it with an attitude that made me feel like I wasn't being a burden to them. Thanks so much!!
I think Marathon Tours has an exquisite trip to the Tokyo Marathon. There really isn't a thing I'd change. Also, I should mention that each member of the Marathon Tours staff (I will not mention all the names as I fear I'd leave someone out), went above and beyond to make the event amazing. Then on the Kyoto extension, Nicole (who from the very early planning stages amazed me with her responsiveness and attention to detail) and Alyssa were THE BEST.
This is my third trip with Marathon Tours and each one has been better than the next and the first one was awesome! Thank you so much for your personal touch and your dedication to making these trips fabulous!! I especially appreciate your effort in acknowledging the World Marathon Majors Finishers. It was a special race for me in that regards and the effort you put forth to celebrate with me and my family was very much appreciated. Marathon Tours rocks!! Nicole is awesome and I believe Jacqui has talked me into the Maasai marathon next summer - 7 continents here I come! Great company, great people!
I had an amazing time both prior to Berlin and while in Berlin. Nicole was AMAZING in handling of all my questions and getting me the right information at the right time. I was very very impressed. I believed everything was very well organized and the staff was extremely friendly/knowledgeable. Thank you for such an amazing/unforgettable trip.
This was my second trip with Marathon Tours and once again it didn't disappoint. Everything, start to finish, was well organized and the delivery was exactly as outlined. Great hotels: centrally located for easy expo & race access, and to Berlin sites and attractions. Enjoyed and appreciated the reception and pre-race dinner, bus tour, transportation to & from the 6km breakfast run, etc., etc. It was great to meet Nicole (especially after exchanging emails for so many months/years), along with Alyssa, Jacqui, etc. . Also to connect with fellow Canadians Christine and Paul. I appreciated Jeff's personal participation in all the events and his vision for the future of the company and recognition of the staff who will make it all possible.
Everything was planned perfectly. Nicole and the Marathon Tours staff did a fantastic job in communicating everything that was needed, such as tips about getting to the hotel from the airport, places to visit, and what to expect about the race registration process.
Unsure what to say as this was my first time with MT. I truly believe Nicole is the glue of the outfit. She handled all of my questions, annoyances like a true professional both prior to and even during the tour.
Third time with Marathon Tours. By far best experience. Nicole was great to discuss details with in months preceding trip.
Nicole was always available, worked tirelessly to take care of our every need, really knew her stuff.
Nicole was excellent to work with and I really enjoyed the whole Berlin experience. Would recommend to others for sure.
Also want to note how good Nicole is. She is a pro and MT is fortunate to have her. She absolutely delivered what I needed and quickly before and during the trip. THANK YOU NICOLE.
Thanks to everyone at Marathon Tours. Especially to Nicole for handling all my emails prior to the trip and being so wonderful.